At Tyson Marketing, we stand behind the quality and reliability of our towel bars, towel hooks, and bathroom accessories. This Warranty Policy outlines the terms and conditions under which warranties are provided for items purchased directly through our online store, https://tysonmarketing.store.

1. Warranty Coverage
We offer a 1-year limited warranty on most of our towel bars and hooks unless otherwise stated on the product page. This warranty covers:

• Manufacturing defects

• Structural faults or material issues under normal, intended use

Please refer to individual product listings for any product-specific warranty details or additional coverage.

2. Warranty Period
The warranty period begins on the original date of purchase and remains valid for 12 months from that date.

3. How to File a Warranty Claim
If you believe your product is eligible for warranty service, please follow these steps:

• Contact Us: Email us at support@tysonmarketing.store

• Provide Information: Include your order number, product name, a clear description of the issue, and photos or videos (if available)

• Authorization: If your claim is approved, we will provide return, replacement, or repair instructions

4. Warranty Exclusions
This warranty does not cover:

• Damage due to misuse, improper installation, or neglect

• Normal wear and tear

• Cosmetic damage that does not affect product performance

• Products altered or repaired by unauthorized individuals

• Products purchased from third-party sellers or unauthorized resellers

5. Limitation of Liability
Tyson Marketing’s responsibility is limited solely to repairing or replacing the defective product. We are not liable for incidental, indirect, or consequential damages resulting from the use or misuse of our products.

6. Additional Notes

• Customers are responsible for return shipping costs unless the product was defective upon arrival

• Replacement items are subject to stock availability

• Warranty claims are generally reviewed and processed within 5–10 business days after receiving the returned item

7. Contact Information
For any warranty-related questions or assistance, please reach out to:

Tyson Marketing – Online Bathroom Accessories Store
📍 4745 S 29TH ST, PHOENIX, AZ 85040
📧 support@tysonmarketing.store

Phone: +1 480 939 0192